Shipping And Return

DISPATCH : Please review the product page. It indicates the number of business days within which that product is expected to ship, reflecting our current order backlog of 2 days plus (in some cases) additional sourcing/processing time for certain products. 

SHIPPING : Please expect delays beyond our dispatch date. Once orders are dispatched, couriers are experiencing additional transit and zone-specific delays. This is because prevailing state and local lock-down rulings are frequently changing, which in turn is impacting their delivery timelines to you.


Please note Priority Shipping will not be covered for North Eastern States & Out-of-Delivery Areas (ODA). Priority Shipping can be covered only for the Metros.

*Our working hours for logistics are 10 am- 6 pm, Monday - Friday. This means that the order placed on Friday will be shipped on the next Monday.


Delivery Expectation

Most customers receive their product(s) within 7-15 business days of placing their order. Products shipped with Free Shipping mostly reach customers within 15 days. Musical instruments and pro audio equipment are fragile and sensitive products and need to be tested and packaged carefully. While we are unable to ship at lightning fast speeds, our methods ensure a near-zero transit-damage rate in India, and we'd like to keep it that way. Getting your product safely to you is our topmost priority.

Return Policy : Receive a refund for any reason if you return a product within 7 days of your delivery date that is still in brand new condition with the original packaging and with all items delivered with the product.

Please note: Refunds processed against "Non satisfaction" returns will not include the charges paid towards shipping/logistics at the time of placing the order, except in case of a product having a defect/damage at the time of delivery.

Terms & Conditions: We Will Not offered a refund and/or exchange of any Damage Or Used Product.


Returns is a scheme provided by respective sellers directly under this policy in terms of 
which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. 
All products listed under a particular category may not have the same returns policy. For all products, 
the returns/replacement policy provided on the product page shall prevail over the general returns policy. 
Do refer the respective item's applicable return/replacement policy on the product page for any exceptions to this returns policy and the 
table below

The return policy is divided into three parts; Do read all sections carefully to understand the conditions and cases under 
which returns will be accepted.

Part 1 – Category, Return Window and Actions possible

All Electronics Product (Guitar,Piano,Keyboard,Drums,Violin,Tambourine,Studio Headphone,Ukulele,Etc.)

Electronics - (Microphone,Drum accessories,Audio Interface,Studio Monitor,Etc)

All Small Appliances (Egg Shaker,Guitar Accessories,Harmonikca,Kazoo,Etc)

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